Privacy Policy

1. Information we collect

When you use Ecoswift Bank, we may collect information you provide directly, such as your name, email address, and account details you enter during registration; information generated by your use of the platform, such as transaction activity, login timestamps, and device or session identifiers; and technical information collected automatically, such as IP address, browser type, and cookie identifiers.

2. Why we collect it

We use the information we collect to:

• Create and secure your account, including authentication and multi-factor verification;
• Operate core platform features, such as deposits, withdrawals, and balance calculations;
• Maintain audit trails and security logs to detect misuse and protect platform integrity;
• Respond to support and contact requests;
• Improve the reliability, usability, and security of the platform.

3. How we use your information

We use collected information only for the purposes described above and for other purposes that are compatible with them, such as troubleshooting, internal analytics on platform usage, and communicating important updates about the platform. We do not use your information to make real credit, lending, or financial decisions, since no real financial products are offered.

4. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as light or dark theme), and understand how the platform is used. You can control cookies through your browser settings; disabling them may affect some platform functionality, such as staying signed in.

5. How we share information

We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting and infrastructure providers), each bound by appropriate confidentiality obligations; when required by law, regulation, or valid legal process; or to protect the rights, safety, and security of Ecoswift Bank, our users, or the public. Because this is a demonstration platform, we do not share data with real banking partners, payment networks, or credit bureaus.

6. Data retention

We retain account and activity information for as long as your account remains active, and for a reasonable period afterward to comply with internal policies, resolve disputes, and enforce our agreements. As a demonstration environment, this platform may periodically be reset or purged, which can result in the deletion of account and transaction data without additional notice.

7. Your rights

Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

8. Data security

We apply reasonable technical and organizational measures to protect information on the platform, including encryption in transit, multi-factor authentication, device trust checks, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

The platform is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the platform. When we do, we will update the "Last updated" date at the top of this page. Material changes may also be communicated within the platform.

11. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact our privacy and security team at security@ecoswiftbank.com.